At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Hygienist.

Key Competencies

Treatment:

• Appropriately assesses, plans, implements and evaluates services for patient care
• Performs all aspects of clinical preventative hygiene services including scaling, root planning, polishing, topical fluoride, pit and fissure sealants and whitening to patients
• Serve as an oral health educator by introducing new preventative techniques and counselling
• Serve as health promoters enabling people to increase control over their oral health
• Conduct dental radiographs for the purpose of dental hygiene diagnosis
• Identify potential oral health opportunities and provide appropriate clinical feedback for dentist
• Gathers and reviews patient charts at each patient visit, updating any necessary information
• Maintains practice equipment and instruments, cleans hygiene room daily
• Applies principles of infection control and ensures safe working conditions

Patient Relationships:

• Providing consistent patient experience during hygiene visit
• Establishes strong patient relationships while maintaining ethical professional behaviour
• Establish and retain patient loyalty by delivering a tailored experience based on the patients’ expectations
• Demonstrate active listening and empathy to patients using effective communication skills
• Promotes comprehensive dentistry and active maintenance

Teamwork:

• Attends and actively participates in team meetings
• Contributes to the team by working together is a cohesive unit
• Actively and willingly offers assistance to other team members without being asked
• Maintains composure under pressure during times of change
• Detailed understanding of Practice Health and Safety requirements

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Assistant.

Key Competencies

Treatment:

• All clinical chairside assisting duties including correct usage of suction, passing instruments and materials mixing techniques, and knowledge of instrumentation
• Taking impressions, polishing, placement and removal of rubber dams, application of topical materials, pit and fissure sealants and other clinical duties
• Possesses knowledge and skills in advanced chairside assisting such as implants, oral surgery
• Takes, develops, mounts, labels and files patients’ x-rays adequately and accurately
• Serve as an infection control officer, prepare and sterilize instruments and equipment

Patient Relationships:

• Establishes strong patient relationships while maintaining ethical professional behaviour
• Deliver optima l levels of continuity between patient and service provider
• Anticipates patient needs through chart review and observation, making patients feel comfortable
• Demonstrate active listening and empathy to patients using effective communication skills
• Promotes comprehensive dentistry and active maintenance

Teamwork:

• Cleans and prepares treatment room in accordance with infection control and practice protocols for each patient
• Process contaminated instruments and equipment
• Maintains appropriate levels of supplies in treatment room, restocking supplies
• Attends and actively participates in team meetings
• Contributes to the team by working together as a cohesive unit
• Establishes level of comfort and trust with service provider
• Actively and willingly offers assistance to other team members without being asked
• Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
• Maintains composure under pressure during times of change
• Detailed understanding of practice health and safety requirements
• Performing front office duties as required, such as answering phones, booking appointments, billing and ordering supplies

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

You will enjoy working with us if you want to:

• Be part of a large family of practices
• Travel throughout Canada
• Give back to your community by providing dental care to families within the area
• Be involved in an interactive and out-going environment surrounded by colleagues who are passionate in dentistry
• A passion to educate patients of all ages on oral health
• Providing leadership and direction to dental staff in all areas of patient treatment
• Provide dental services such as; examinations, restoratives, emergencies, extractions root canals, etc.

Compensation: Standard – Draw  

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Administrator.

Key Competencies

Front Office:

• Be the first and last positive impression for the patient
• Ensure that each patient visit runs as smoothly as possible, and patient leaves treatment room ready for payment with their next appointment in hand
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manages patient calls and inquiries with a smile about appointments, confirmations and amendments
• Manages potential cancellations and overcomes objections to motivate patient to keep appointment
• Bill patients as they come out of the treatment room, take payment, send claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage recall system and accurately maintain patient database
• Process referral letters and other patient correspondence upon receipt from provider
• Manage and file all patient records and charts
• Accurately coordinates lab cases
• Keep reception and waiting room tidy and reading materials are neat and up to date

Patient Relationships:

• Establish genuine rapport with patients, welcoming patients politely and by name
• Establishes life-long patient relationships, ensuring retention and loyalty
• Demonstrate active listening and empathy to patients using effective communication skills
• Responsible for the entire patient experience

Teamwork:

• Attends and actively participates in team meetings
• Contributes to the team by working together as a cohesive unit
• Actively and willingly offers assistance to other team members without being asked
• Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
• Maintains composure under pressure during times of change

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Practice Lead.

Key Competencies

World-Class Service:

• Leads by example on work ethic, ownership, customer service, patient care and performance
• Delivers and coaches team to provide outstanding patient service

Leadership & Team Collaboration:

• Collaborate with Director of Practice Development to ensure alignment of practice targets
• Encourages and builds team through effective hiring, training and ongoing performance management
• Establishes and maintains effective communication throughout the practice
• Is available to all team members for support and guidance
• Coaches and directs service providers and team members to achieve targets
• Co-ordinates and hosts daily team meetings and promotes team education
• Maintains composure under pressure during times of change

Results:

• Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets
• Drives new patient flow through implementation of internal and external Practice marketing
• Actively seeks out opportunities to improve practice performance and growth

Administration:

• Ensure optimal utilization of Support Centre services
• Ensure effective provider, team and patient scheduling
• Accountable for all patient financial arrangements/payment plans
• Manage and analyze daily staffing costs and payroll administration
• Completes all daily banking
• Oversee accounts payable process
• Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice

Benefits: You have the option to opt-in to our benefit program for single or family coverage.