IT Coordinator

Full-time
Ontario
Posted 3 weeks ago

Inspired to help the world smile just a little more!

Smiles First Corporation, a well-established company of 20+ years, is seeking a Full-Time Junior I.T. Coordinator! We are looking for a hard-working and motivated individual, who can work independently or a part of a team.

Duties

  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals
  • Provide expertise and support during systems upgrades, installations, conversions and file maintenance
  • Oversee systems development and enhancement and the integration of new systems with existing systems
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users
  • Oversee provision of end-user services, including help desk and technical support services
  • Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements
  • Manage financial aspects of the IT Division, including purchasing, budgeting, and budget review
  • Manage servers, security solutions, network hardware and equipment
  • Manage telecommunications infrastructure and development plans, projects, policies and procedures
  • Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements

Must Have’s

  • Office 365 Administration Experience
  • Microsoft Exchange Administration Experience
  • Web Server Management (WHM/CPanel/Wordpress/Plesk/Linux)
  • External / Internal DNS management, Domain Management
  • Networking/Firewall/WiFi AP management experience
  • Windows Server 2008-2016 management
  • Windows 7/8/10/MacOS experience
  • Desktop support & familiarity with ticketing systems
  • VOIP & PBX administration experience
  • Experience managing a small team & efficient multi-tasking/time management ability

Asset to have:

  • NetSuite administration experience
  • Dental software and/or healthcare experience, knowledge of PIPEDA/PHIPA
  • WordPress Website Management/Development Experience
  • Cloud backup knowledge (i.e. Crashplan) & local backup experience
  • Cabling/wiring experience (Cat5/6, running cable, patching cable)
  • ITIL best practices experience
  • Asset management experience
  • License management experience
  • Experience with Ubiquiti, Cisco, Sonicwall routers/firewalls
  • Experience with Grandstream, Yeastar, Asterisk-based phone systems

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