Team Lead/Receptionist

Posted 3 weeks ago

Inspired to help the world smile just a little more!

Our office in Toronto, ON. is seeking an experienced Full-Time Receptionist/Team Lead to join a well-established dental practice! We are searching for an organized candidate, who will maintain a professional and friendly image, while completing various administrative duties.

Job Duties

  • Warmly greet patients and answer any questions they may have
  • Schedule and confirm patient appointments, while filling in cancellations and no shows
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Coordinate and participate in day-to-day execution of office best practices, that increase productivity and efficiency
  • Respond to clinical and operational issues in a timely and professional manner
  • Oversee all patient financial arrangements/payment plans, ensure proper billing and collection procedures
  • Provide daily, bi-weekly and monthly reports
  • Lead by example and coach the team to ensure an exceptional patient/team experience

Skills & Qualifications

  • Minimum 2 years’ experience in Dental industry is required
  • Must have excellent communication skills and phone etiquette
  • Must have great customer service skills
  • Knowledge of Dentrix is an asset
  • Fluent in Spanish is an asset

Additional Information

  • Optional Health Benefits Available

    Job Features

    Job CategoryOther

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