“Working with Smiles First has provided a wealth of experience in changing the lives our patients” 

Endodontist

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently hiring a Full-time Endodontist in our St. Catharines Practice.

You will enjoy working with us if you want to:

  • Be a part of a large family of practices
  • Give back to your community by providing dental care to families within the area
  • Be involved in an interactive and out-going environment surrounded by colleagues who are passionate about dentistry
  • Be a part of learning opportunities
  • Travel to other locations

Associate Dentist

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for an Associate Dentist.

Key Competencies

Treatment:

  • Primarily responsible for patients’ clinical care, including delivering treatment based on diagnosis to achieve optimal patient care
  • Fully diagnose and communicate treatment options to patients
  • Ensure diagnosis and treatment planning occurs at the highest level and is documented in records
  • Motivate and educate patients to achieve optimal oral health

 

Patient Relationships:

  • Welcomes patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Advocating receipt of new patients to the practice through referrals and marketing initiatives
  • Place patient care calls to those who have had intensive and/or difficult treatment

 

Teamwork:

  • Act as a role model for the entire team on clinical and patient care
  • Bridge the clinical and administrative functions in order for the whole team to be cohesive and united
  • Partner with Practice Manager and all others in the practice to build and maintain trust and positive team relationships
  • Collaborate with Treatment Coordinators to create treatment plans for every patient, diagnosing and presenting options in detail
  • Attends and actively participates in team meetings
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

HYGIENIST

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for an Associate Dentist.

Key Competencies

Treatment:

  • Primarily responsible for patients’ clinical care, including delivering treatment based on diagnosis to achieve optimal patient care
  • Fully diagnose and communicate treatment options to patients
  • Ensure diagnosis and treatment planning occurs at the highest level and is documented in records
  • Motivate and educate patients to achieve optimal oral health

 

Patient Relationships:

  • Welcomes patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Advocating receipt of new patients to the practice through referrals and marketing initiatives
  • Place patient care calls to those who have had intensive and/or difficult treatment

 

Teamwork:

  • Act as a role model for the entire team on clinical and patient care
  • Bridge the clinical and administrative functions in order for the whole team to be cohesive and united
  • Partner with Practice Manager and all others in the practice to build and maintain trust and positive team relationships
  • Collaborate with Treatment Coordinators to create treatment plans for every patient, diagnosing and presenting options in detail
  • Attends and actively participates in team meetings
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ASSISTANT

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Assistant.

Key Competencies

Treatment:

  • All clinical chairside assisting duties including correct usage of suction, passing instruments and materials mixing techniques, and knowledge of instrumentation
  • Taking impressions, polishing, placement and removal of rubber dams, application of topical materials, pit and fissure sealants and other clinical duties
  • Possesses knowledge and skills in advanced chairside assisting such as implants, oral surgery
  • Takes, develops, mounts, labels and files patients’ x-rays adequately and accurately
  • Serve as an infection control officer, prepare and sterilize instruments and equipment

 

Patient Relationships:

  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Deliver optima l levels of continuity between patient and service provider
  • Anticipates patient needs through chart review and observation, making patients feel comfortable
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Cleans and prepares treatment room in accordance with infection control and practice protocols for each patient
  • Process contaminated instruments and equipment
  • Maintains appropriate levels of supplies in treatment room, restocking supplies
  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Establishes level of comfort and trust with service provider
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change
  • Detailed understanding of practice health and safety requirements
  • Performing front office duties as required, such as answering phones, booking appointments, billing and ordering supplies

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

LOCUM ASSOCIATE

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

You will enjoy working with us if you want to:

  • Be part of a large family of practices
  • Travel throughout Canada
  • Give back to your community by providing dental care to families within the area
  • Be involved in an interactive and out-going environment surrounded by colleagues who are passionate in dentistry
  • A passion to educate patients of all ages on oral health
  • Providing leadership and direction to dental staff in all areas of patient treatment
  • Provide dental services such as; examinations, restoratives, emergencies, extractions root canals, etc.

 

Compensation: Standard – Draw  

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ADMINISTRATOR

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Administrator.

Key Competencies

Front Office:

  • Be the first and last positive impression for the patient
  • Ensure that each patient visit runs as smoothly as possible, and patient leaves treatment room ready for payment with their next appointment in hand
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manages patient calls and inquiries with a smile about appointments, confirmations and amendments
  • Manages potential cancellations and overcomes objections to motivate patient to keep appointment
  • Bill patients as they come out of the treatment room, take payment, send claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage recall system and accurately maintain patient database
  • Process referral letters and other patient correspondence upon receipt from provider
  • Manage and file all patient records and charts
  • Accurately coordinates lab cases
  • Keep reception and waiting room tidy and reading materials are neat and up to date

 

Patient Relationships:

  • Establish genuine rapport with patients, welcoming patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Responsible for the entire patient experience

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

PRACTICE LEAD

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Practice Lead.

Key Competencies

World-Class Service:

  • Leads by example on work ethic, ownership, customer service, patient care and performance
  • Delivers and coaches team to provide outstanding patient service

 

Leadership & Team Collaboration:

  • Collaborate with Director of Practice Development to ensure alignment of practice targets
  • Encourages and builds team through effective hiring, training and ongoing performance management
  • Establishes and maintains effective communication throughout the practice
  • Is available to all team members for support and guidance
  • Coaches and directs service providers and team members to achieve targets
  • Co-ordinates and hosts daily team meetings and promotes team education
  • Maintains composure under pressure during times of change

 

Results:

  • Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets
  • Drives new patient flow through implementation of internal and external Practice marketing
  • Actively seeks out opportunities to improve practice performance and growth

 

Administration:

  • Ensure optimal utilization of Support Centre services
  • Ensure effective provider, team and patient scheduling
  • Accountable for all patient financial arrangements/payment plans
  • Manage and analyze daily staffing costs and payroll administration
  • Completes all daily banking
  • Oversee accounts payable process
  • Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance
  • Proficiency in the use of dental software systems and Microsoft Office Suite
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

Director of Operations

Dens ‘N Dente is currently accepting applications for a Director of Operations.

World-Class Service:

  • Leads by example on work ethic, ownership, customer experience, team care and performance
  • Delivers and coaches multiple teams to provide outstanding customer service 

 

Leadership & Team Collaboration:

  • Collaborate with Managing Director of Operations to ensure alignment of company targets
  • Encourages and builds teams through effective hiring, training and ongoing performance management
  • Establishes and maintains effective communication throughout the business
  • Is available to all Managers and Teams for support and guidance
  • Coaches and directs Managers, service providers and team members to achieve targets
  • Co-ordinates and hosts weekly Manager and team touch bases and promotes team education
  • Maintains composure under pressure during times of change

 

Results:

  • Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets for all assigned business units
  • Drives new customer flow through implementation of internal and external business marketing
  • Actively seeks out opportunities to improve business performance and growth

 

Administration:

  • Ensure optimal utilization of Support Centre services
  • Manage and analyze daily/weekly staffing costs and payroll administration for the business
  • Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance alongside each team lead
  • Proficiency in the use of Microsoft Office Suite
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

BOOKKEEPER

Dens ‘N Dente is currently accepting applications for a bookkeeper.

World-Class Service:

  • Is dedicated to providing world-class service and building long-term relationships with team members and Clients
  • Contributes to an environment where team members and Clients are #1 priority
  • Has a strong knowledge in payroll and Quickbooks, with a passion to excel in providing timely and accurate service to team members and Clients

 

Team Collaboration:

  • Is a team player, bringing a positive personality, good sense of humor, and genuine interest in others
  • Has an open, approachable, and outgoing attitude when interacting with team members

 

Results:

  • Has motivation and drive, with a strong work ethic and the capability to thrive in a fast-paced environment, seeking new challenges and keeping self-motivated
  • Is capable and open to learning, with the flexibility to adapt to change and the willingness to improve skills
  • Demonstrates a strong work ethic and the ability to maintain focus on short-term targets
  • Completes all tasks on time and accurately including all daily, weekly, monthly, and special tasks as laid out by their leader
  • Ensures that other important measurable tasks are met or exceeded
  • Actively works to increase brand awareness through sales and marketing initiatives

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

PURCHASING MANAGER

Dens ‘N Dente is currently accepting applications for a Purchasing Manager role.

World-Class Service:

  • Has a genuine love of purchasing and is dedicated to providing world-class service and building long-term relationships with clients
  • Contributes to an environment where clients are #1 priority and the experience provided is far better than the competition
  • Has a strong purchasing and client focus, with a passion to excel in a team environment
  • Demonstrates dental industry and product passion, staying informed on dental product trends and developments in the industry

 

Team Collaboration:

  • Is a team player, bringing a positive personality, good sense of humor, and genuine interest in others
  • Has an open, approachable, and outgoing attitude when interacting with team members
  • Collaborate with team members to exchange information, such as selling strategies, marketing information, and finance

 

Results:

  • Has motivation and drive, with a strong work ethic and the capability to thrive in a fast-paced environment, keeping self-motivated with attention to detail
  • Is capable and open to learning, with the flexibility to adapt to change and the willingness to improve skills
  • Analyzes inventory to ensure inventory levels match demand
  • Responsible to build relationships with key vendors and manufactures
  • Negotiate prices and terms of sale and service agreements
  • Prepare purchase orders and submit orders for processing
  • Responsible for purchasing of products for retail
  • Enter and track all vendor data into company database
  • Prepare monthly reports such as back order report, return merchandise reports, and pending and projected order report
  • Attend monthly meetings with the Managing Director of Operations to share results and reforecast targets

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

MANAGER SUPPLY CHAIN AND LOGISTICS

Dens ‘N Dente is currently accepting applications for a Manager of Supply Chain and Logistics.

World-Class Service:

  • Has a genuine love of sales and is dedicated to providing world-class service and building long-term relationships with clients
  • Contributes to an environment where clients are #1 priority and the experience provided is far better than the competition
  • Demonstrates the ability to efficiently pick orders and pack in order to service our clients in a timely manner

 

Leadership & Team Collaboration:

  • Is a team player, bringing a positive personality, good sense of humor, and genuine interest in others
  • Has an open, approachable, and outgoing attitude when interacting with team members
  • Supervise, coach and train warehouse workforce
  • Manage warehouse workforce schedules to ensure team members follow safety rules

 

Results:

  • Has motivation and drive, with a strong work ethic and the capability to thrive in a fast-paced environment, keeping self-motivated with attention to detail
  • Is capable and open to learning, with the flexibility to adapt to change and the willingness to improve skills
  • Strategically plan and manage logistics, warehouse, transportation and client services
  • Direct, optimize and coordinate full order cycle
  • Liaise and negotiate with supplier, manufacturers, retailers and consumers
  • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
  • Arrange warehouse, catalog goods, plan routes and process shipments
  • Resolve any arising problems or complaints
  • Meet costs, productivity, accuracy and timeliness targets
  • Maintain metrics and analyze data to assess performance and implementation improvements
  • Comply with laws, regulations and ISO requirements
  • Prepare monthly reports for Managing Director, Operations

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

WHOLESALE MANAGER

Dens ‘N Dente is currently accepting applications for the Wholesale Manager.

World-Class Service:

  • Has a genuine love of sales and is dedicated to providing world-class service and building long-term relationships with clients
  • Contributes to an environment where clients are #1 priority and the experience provided is far better than the competition
  • Has a strong sales and client focus, with a passion to excel in a selling environment
  • Demonstrates dental industry and product passion, staying informed on dental product trends and developments in the industry

 

Team Collaboration:

  • Is a team player, bringing a positive personality, good sense of humor, and genuine interest in others
  • Has an open, approachable, and outgoing attitude when interacting with team members
  • Collaborate with team members to exchange information, such as selling strategies, marketing information, and purchasing

 

Results:

  • Has motivation and drive, with a strong work ethic and the capability to thrive in a fast-paced environment, keeping self-motivated with attention to detail
  • Is capable and open to learning, with the flexibility to adapt to change and the willingness to improve skills
  • Negotiate prices and terms of sale and service agreements
  • Prepare sales contracts and submit orders for processing
  • Responsible for purchasing of products for wholesale
  • Contributes to driving new client flow through implementation of internal sales initiatives internationally
  • Ensures that sales targets and other important measurable are met or exceeded
  • Actively works to increase brand awareness through sales and marketing initiatives
  • Responsible for developing relationships to increase client portfolio and touches base with clients on a regular basis via in person visits, email and telephone
  • Advises clients of new products and equipment highlighting their features
  • Enter and track all client data into company database
  • Prepare monthly reports of newly acquired and existing wholesale business
  • Attend monthly meetings with the Managing Director of Operations to share results and reforecast targets
  • Attend Dental Shows, product knowledge seminars and courses in order to better serve Clients

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

NATIONAL ACCOUNT MANAGER

Dens ‘N Dente is currently accepting applications for a National Account Manager.

World-Class Service:

  • Has motivation and entrepreneurial drive to improve the team culture and proactively manage the business
  • Has a strong work ethic and the ability to maintain focus on short-term targets while working towards ‘big picture’ goals
  • Demonstrates a genuine love of sales and dedication to providing world-class service and building long-term relationships with clients
  • Dedicated to mentoring the team in developing goals, creating meaningful work experiences, monitoring performance, and providing honest, constructive feedback
  • Creates an environment where clients are #1 and the experience the sales team provides is far better than the competition

 

Leadership & Team Collaboration:

  • Collaborates with Managing Director, Operations to ensure alignment of sales targets
  • Encourages and builds team through effective, training and ongoing performance management
  • Establishes and maintains effective communication with the team
  • Is available to the team members for support and guidance
  • Coaches and directs team members to achieve targets
  • Co-ordinates and hosts weekly team and individual touch bases and promotes team collaboration
  • Maintains composure under pressure
  • Provides superior coaching to team members to foster growth and development

 

Results:

  • Optimizes financial performance through achieving sales targets
  • Drives new client flow through implementation of internal and external sales and marketing initiatives
  • Actively seeks out opportunities to improve sales performance and growth
  • Responsible for the management of accounts for the company’s top clients
  • Ensures that sales targets and other important measurables are met or exceeded
  • Maintains focus on short-term targets while working towards ‘big picture’ goals
  • Proactively identify areas of opportunity within the business
  • Actively works to increase brand awareness through marketing initiatives
  • Ensures all standards are met through consistent follow up, training, and guidance of the sales team
  • Collaborates with Purchasing and Supply Management to ensure seamless implementation of new and existing standards with speed and urgency
  • Provides weekly reporting on the success of the sales team as outlined by the Managing Director, Operations

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

REGIONAL ACCOUNT MANAGER

REGIONAL ACCOUNT SPECIALIST

Dens ‘N Dente is currently accepting applications for a Regional Account Specialist.

World-Class Service:

  • Has a genuine love of sales and is dedicated to providing world-class service and building long-term relationships with clients
  • Contributes to an environment where clients are #1 priority and the experience provided is far better than the competition
  • Has a strong sales and client focus, with a passion to excel in a selling environment
  • Demonstrates dental industry and product passion, staying informed on dental product trends and developments in the industry

 

Team Collaboration:

  • Is a team player, bringing a positive personality, good sense of humor, and genuine interest in others
  • Has an open, approachable, and outgoing attitude when interacting with team members

 

Results:

  • Has motivation and drive, with a strong work ethic and the capability to thrive in a fast-paced environment, seeking new challenges and keeping self-motivated
  • Is capable and open to learning, with the flexibility to adapt to change and the willingness to improve skills
  • Demonstrates a strong work ethic and the ability to maintain focus on short-term targets
  • Contributes to driving new client flow through implementation of internal sales initiatives
  • Ensures that sales targets and other important measurable are met or exceeded
  • Actively works to increase brand awareness through sales and marketing initiatives

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

INSIDE SALES REPRESENTATIVE

Dens ‘N Dente is currently hiring a Full-Time Inside Sales Rep.

Requirements:

  • Inside sales experience is preferred
  • Strong and persuasive selling skills
  • Great communication skills
  • Excellent customer service skills
  • Exceptional Social Interacting skills
  • Be goal and results oriented

 

Job Description/ Responsibilities

  • Compiles list of prospective clients
  • Cultivate new business opportunities through the engagement of current and prospective clients
  • Responsible for developing sales to potential clients
  • Responsible for supplying product knowledge to potential clients
  • Advises clients of any updated equipment highlighting its features
  • Touching base with clients on a regular basis via e-mail or telephone. Solicit orders as needed
  • Entre and Track client data into the company database
  • Prepare reports of business transactions
  • Attend shows, product knowledge and courses as needed to better serve your clients
  • Attend weekly meetings to discuss goals and results

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

WAREHOUSE WORKFORCE

Dens ‘N Dente is a Dental Supply Company that has been exceeding customer’s expectations since its inception. Our mission revolves around a 100% commitment to Oral Health.

World-Class Service:

  • Has a genuine love of sales and is dedicated to providing world-class service and building long-term relationships with clients
  • Contributes to an environment where clients are #1 priority and the experience provided is far better than the competition
  • Demonstrates the ability to efficiently pick orders and pack in order to service our clients in a timely manner

 

Team Collaboration

  • Is a team player, bringing a positive personality, good sense of humor, and genuine interest in others
  • Has an open, approachable, and outgoing attitude when interacting with team members

 

Results

  • Has motivation and drive, with a strong work ethic and the capability to thrive in a fast-paced environment, keeping self-motivated with attention to detail
  • Is capable and open to learning, with the flexibility to adapt to change and the willingness to improve skills
  • Organizes all orders as they are received
  • Fills orders with correct product listed in the order from and packaged products to ensure they are not damaged during shipping
  • Ensures that orders are filled within the time as outlined in the service standards
  • Responsible for placing the correct shipping address on each order and that the order is shipped within the time allotted as outlined in the service standards
  • Receive, count, and place products into stock in a timely fashion
  • Review and approve Return Merchandise Authorization (RMA’s) following the company’s guidelines
  • Responsible to participate in Inventory Cycle Counts

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

OUTSIDE SALES REPRESENTATIVE

Dens ‘N Dente is currently accepting applications for an outside Sales Rep for the GTA.

Requirements:

  • Outside sales experience is preferred
  • Strong and persuasive selling skills
  • Be goal and results oriented
  • Must have great customer service skills with a professional appearance and positive attitude

 

Job Description/ Responsibilities

  • Compiles list of prospective customers (Dental offices)
  • Responsible for developing sales to potential clients/ practices
  • Responsible for supplying product knowledge to potential clients/ practices
  • Advises clients/ practices of any updated equipment highlighting its features
  • Travel to assigned territory
  • Touching base with clients/practices on a regular basis via e-mail or phone calls. Solicit orders as needed and schedule visits.
  • Keeping track and entering customer data into company database
  • Prepare reports of business transactions expense accounts
  • Willing to attend shows, product knowledge and paid courses as needed to better serve your clients/ practice with the out most up to date information
  • Attend meetings to discuss goals and results

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

Associate Dentist

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for an Associate Dentist.

Key Competencies

Treatment:

  • Primarily responsible for patients’ clinical care, including delivering treatment based on diagnosis to achieve optimal patient care
  • Fully diagnose and communicate treatment options to patients
  • Ensure diagnosis and treatment planning occurs at the highest level and is documented in records
  • Motivate and educate patients to achieve optimal oral health

 

Patient Relationships:

  • Welcomes patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Advocating receipt of new patients to the practice through referrals and marketing initiatives
  • Place patient care calls to those who have had intensive and/or difficult treatment

 

Teamwork:

  • Act as a role model for the entire team on clinical and patient care
  • Bridge the clinical and administrative functions in order for the whole team to be cohesive and united
  • Partner with Practice Manager and all others in the practice to build and maintain trust and positive team relationships
  • Collaborate with Treatment Coordinators to create treatment plans for every patient, diagnosing and presenting options in detail
  • Attends and actively participates in team meetings
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

HYGIENIST

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Hygienist.

Key Competencies

Treatment:

  • Appropriately assesses, plans, implements and evaluates services for patient care
  • Performs all aspects of clinical preventative hygiene services including scaling, root planning, polishing, topical fluoride, pit and fissure sealants and whitening to patients
  • Serve as an oral health educator by introducing new preventative techniques and counselling
  • Serve as health promoters enabling people to increase control over their oral health
  • Conduct dental radiographs for the purpose of dental hygiene diagnosis
  • Identify potential oral health opportunities and provide appropriate clinical feedback for dentist
  • Gathers and reviews patient charts at each patient visit, updating any necessary information
  • Maintains practice equipment and instruments, cleans hygiene room daily
  • Applies principles of infection control and ensures safe working conditions

 

Patient Relationships:

  • Providing consistent patient experience during hygiene visit
  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Establish and retain patient loyalty by delivering a tailored experience based on the patients’ expectations
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together is a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Maintains composure under pressure during times of change
  • Detailed understanding of Practice Health and Safety requirements

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ASSISTANT

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Assistant.

Key Competencies

Treatment:

  • All clinical chairside assisting duties including correct usage of suction, passing instruments and materials mixing techniques, and knowledge of instrumentation
  • Taking impressions, polishing, placement and removal of rubber dams, application of topical materials, pit and fissure sealants and other clinical duties
  • Possesses knowledge and skills in advanced chairside assisting such as implants, oral surgery
  • Takes, develops, mounts, labels and files patients’ x-rays adequately and accurately
  • Serve as an infection control officer, prepare and sterilize instruments and equipment

 

Patient Relationships:

  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Deliver optima l levels of continuity between patient and service provider
  • Anticipates patient needs through chart review and observation, making patients feel comfortable
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Cleans and prepares treatment room in accordance with infection control and practice protocols for each patient
  • Process contaminated instruments and equipment
  • Maintains appropriate levels of supplies in treatment room, restocking supplies
  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Establishes level of comfort and trust with service provider
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change
  • Detailed understanding of practice health and safety requirements
  • Performing front office duties as required, such as answering phones, booking appointments, billing and ordering supplies

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

LOCUM ASSOCIATE

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

You will enjoy working with us if you want to:

  • Be part of a large family of practices
  • Travel throughout Canada
  • Give back to your community by providing dental care to families within the area
  • Be involved in an interactive and out-going environment surrounded by colleagues who are passionate in dentistry
  • A passion to educate patients of all ages on oral health
  • Providing leadership and direction to dental staff in all areas of patient treatment
  • Provide dental services such as; examinations, restoratives, emergencies, extractions root canals, etc.

 

Compensation: Standard – Draw  

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ADMINISTRATOR

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Administrator.

Key Competencies

Front Office:

  • Be the first and last positive impression for the patient
  • Ensure that each patient visit runs as smoothly as possible, and patient leaves treatment room ready for payment with their next appointment in hand
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manages patient calls and inquiries with a smile about appointments, confirmations and amendments
  • Manages potential cancellations and overcomes objections to motivate patient to keep appointment
  • Bill patients as they come out of the treatment room, take payment, send claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage recall system and accurately maintain patient database
  • Process referral letters and other patient correspondence upon receipt from provider
  • Manage and file all patient records and charts
  • Accurately coordinates lab cases
  • Keep reception and waiting room tidy and reading materials are neat and up to date

 

Patient Relationships:

  • Establish genuine rapport with patients, welcoming patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Responsible for the entire patient experience

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

PRACTICE LEAD

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Practice Lead.

Key Competencies

World-Class Service:

  • Leads by example on work ethic, ownership, customer service, patient care and performance
  • Delivers and coaches team to provide outstanding patient service

 

Leadership & Team Collaboration:

  • Collaborate with Director of Practice Development to ensure alignment of practice targets
  • Encourages and builds team through effective hiring, training and ongoing performance management
  • Establishes and maintains effective communication throughout the practice
  • Is available to all team members for support and guidance
  • Coaches and directs service providers and team members to achieve targets
  • Co-ordinates and hosts daily team meetings and promotes team education
  • Maintains composure under pressure during times of change

 

Results:

  • Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets
  • Drives new patient flow through implementation of internal and external Practice marketing
  • Actively seeks out opportunities to improve practice performance and growth

 

Administration:

  • Ensure optimal utilization of Support Centre services
  • Ensure effective provider, team and patient scheduling
  • Accountable for all patient financial arrangements/payment plans
  • Manage and analyze daily staffing costs and payroll administration
  • Completes all daily banking
  • Oversee accounts payable process
  • Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance
  • Proficiency in the use of dental software systems and Microsoft Office Suite
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

Associate Dentist

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for an Associate Dentist.

Key Competencies

Treatment:

  • Primarily responsible for patients’ clinical care, including delivering treatment based on diagnosis to achieve optimal patient care
  • Fully diagnose and communicate treatment options to patients
  • Ensure diagnosis and treatment planning occurs at the highest level and is documented in records
  • Motivate and educate patients to achieve optimal oral health

 

Patient Relationships:

  • Welcomes patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Advocating receipt of new patients to the practice through referrals and marketing initiatives
  • Place patient care calls to those who have had intensive and/or difficult treatment

 

Teamwork:

  • Act as a role model for the entire team on clinical and patient care
  • Bridge the clinical and administrative functions in order for the whole team to be cohesive and united
  • Partner with Practice Manager and all others in the practice to build and maintain trust and positive team relationships
  • Collaborate with Treatment Coordinators to create treatment plans for every patient, diagnosing and presenting options in detail
  • Attends and actively participates in team meetings
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

PHARMACIST & MD

At Smiles First Corporation, we believe a great practice starts with great practitioners. We strive to provide excellent patient care in a comfortable and relaxing setting.

We are proud to offer optimal patient care alongside integrated health care using a patent centered approach.

We are currently looking to expand our wellness center by adding a Walk-In Clinic and a Pharmacy.

We are seeking to hire a Medical Doctor and a Pharmacist to start up a walk-in clinic and pharmacy. Join our growing family of practitioner’s with a focus on providing our patients with an unsurpassed level of care.

Location: North York, ON

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

HYGIENIST POSITION

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Hygienist.

Key Competencies

Treatment:

  • Appropriately assesses, plans, implements and evaluates services for patient care
  • Performs all aspects of clinical preventative hygiene services including scaling, root planning, polishing, topical fluoride, pit and fissure sealants and whitening to patients
  • Serve as an oral health educator by introducing new preventative techniques and counselling
  • Serve as health promoters enabling people to increase control over their oral health
  • Conduct dental radiographs for the purpose of dental hygiene diagnosis
  • Identify potential oral health opportunities and provide appropriate clinical feedback for dentist
  • Gathers and reviews patient charts at each patient visit, updating any necessary information
  • Maintains practice equipment and instruments, cleans hygiene room daily
  • Applies principles of infection control and ensures safe working conditions

 

Patient Relationships:

  • Providing consistent patient experience during hygiene visit
  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Establish and retain patient loyalty by delivering a tailored experience based on the patients’ expectations
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together is a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Maintains composure under pressure during times of change
  • Detailed understanding of Practice Health and Safety requirements

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ASSISTANT

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Assistant.

Key Competencies

Treatment:

  • All clinical chairside assisting duties including correct usage of suction, passing instruments and materials mixing techniques, and knowledge of instrumentation
  • Taking impressions, polishing, placement and removal of rubber dams, application of topical materials, pit and fissure sealants and other clinical duties
  • Possesses knowledge and skills in advanced chairside assisting such as implants, oral surgery
  • Takes, develops, mounts, labels and files patients’ x-rays adequately and accurately
  • Serve as an infection control officer, prepare and sterilize instruments and equipment

 

Patient Relationships:

  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Deliver optima l levels of continuity between patient and service provider
  • Anticipates patient needs through chart review and observation, making patients feel comfortable
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Cleans and prepares treatment room in accordance with infection control and practice protocols for each patient
  • Process contaminated instruments and equipment
  • Maintains appropriate levels of supplies in treatment room, restocking supplies
  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Establishes level of comfort and trust with service provider
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change
  • Detailed understanding of practice health and safety requirements
  • Performing front office duties as required, such as answering phones, booking appointments, billing and ordering supplies

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ADMINISTRATOR

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Administrator.

Key Competencies

Front Office:

  • Be the first and last positive impression for the patient
  • Ensure that each patient visit runs as smoothly as possible, and patient leaves treatment room ready for payment with their next appointment in hand
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manages patient calls and inquiries with a smile about appointments, confirmations and amendments
  • Manages potential cancellations and overcomes objections to motivate patient to keep appointment
  • Bill patients as they come out of the treatment room, take payment, send claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage recall system and accurately maintain patient database
  • Process referral letters and other patient correspondence upon receipt from provider
  • Manage and file all patient records and charts
  • Accurately coordinates lab cases
  • Keep reception and waiting room tidy and reading materials are neat and up to date

 

Patient Relationships:

  • Establish genuine rapport with patients, welcoming patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Responsible for the entire patient experience

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

LOCUM ASSOCIATE (TEMP)

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

You will enjoy working with us if you want to:

  • Be part of a large family of practices
  • Travel throughout Canada
  • Give back to your community by providing dental care to families within the area
  • Be involved in an interactive and out-going environment surrounded by colleagues who are passionate in dentistry
  • A passion to educate patients of all ages on oral health
  • Providing leadership and direction to dental staff in all areas of patient treatment
  • Provide dental services such as; examinations, restoratives, emergencies, extractions root canals, etc.

 

Compensation: Standard – Draw  

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

PRACTICE LEAD

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Practice Lead.

Key Competencies

World-Class Service:

  • Leads by example on work ethic, ownership, customer service, patient care and performance
  • Delivers and coaches team to provide outstanding patient service

 

Leadership & Team Collaboration:

  • Collaborate with Director of Practice Development to ensure alignment of practice targets
  • Encourages and builds team through effective hiring, training and ongoing performance management
  • Establishes and maintains effective communication throughout the practice
  • Is available to all team members for support and guidance
  • Coaches and directs service providers and team members to achieve targets
  • Co-ordinates and hosts daily team meetings and promotes team education
  • Maintains composure under pressure during times of change

 

Results:

  • Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets
  • Drives new patient flow through implementation of internal and external Practice marketing
  • Actively seeks out opportunities to improve practice performance and growth

 

Administration:

  • Ensure optimal utilization of Support Centre services
  • Ensure effective provider, team and patient scheduling
  • Accountable for all patient financial arrangements/payment plans
  • Manage and analyze daily staffing costs and payroll administration
  • Completes all daily banking
  • Oversee accounts payable process
  • Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance
  • Proficiency in the use of dental software systems and Microsoft Office Suite
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

Bookkeeper

Smiles First Corporation is accepting applications for a bookkeeper.

Job Description/Responsibilities:

  • Be able to collect payroll time sheets from multiple locations via e-mail.
  • Input payroll on time.
  • Collect any invoices sent to you via email and proceed with payment (rent, petty cash, equipment invoices etc.)
  • Collecting nightly Day End Reports from multiple locations via e-mail.
  • Make bank deposits/transfers if needed.
  • Track accrued and differed expenses if needed.
  • Maintain spreadsheets of bank accounts.
  • Keep in communication with multiple practices.

 

Experience: Accepting new graduates, however experience is an asset.

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage

CORPORATE CONTROLLER

Smiles First Corporation is currently accepting applications for a Corporate Controller. We are looking for a Corporate Controller who is organized and efficient, who will analyze everyday financial activities for Smiles First Corporation.

Roles and Responsibilities:

  • Work and lead our accounting team
  • Oversee operations of the finance department, set goals and objectives, and design a framework for those to be met
  • Manage the preperation of the company’s budget
  • Provide Financial Reports
  • Advise on investment activities and provide strategies that the company should take
  • Maintain the financial health of the organization
  • Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plan

 

Requirements:

  • Understanding of financial trends
  • Proficient user of finance software, Quick Books, Microsoft Word and Excel
  • Strong interpersonal, communication and presentation skills
  • Degree in Finance, Accounting or Economics

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage

IT POSITION

Smiles First Corporation is currently accepting applications for an IT Technical Support Position.

Job Description

  • Installing and configuring dental computer hardware, software, systems, networks, printers and scanners.
  • Planning and undertaking scheduled maintenance upgrades for Support Centre and Practices
  • Setting up accounts for all staff and practices ensuring they how to operate systems
  • Responding to breakdowns, diagnosing and solving computer software/ hardware faults
  • Ensuring you are in touch with practices on a daily basis for any technical support needed
  • Manage on-boarding of new practices IT needs
  • Strategic IT planning

 

Requirements:

  • Dental background is an asset however not necessary
  • UniAplus, Microsoft Certification, Cisco Certification

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage

COMPUTER PROGRAMMER

Smiles First Corporation is currently accepting applications for a computer programmer who has data base and architectural design experience.

Requirements

  • University Degree, preferably in Computer Science
  • Experience working with data base & architectural design

Job Descriptions

  • Write, modify and integrate/ test software codes
  • Identify and communicate technical problems
  • Processes and solutions
  • Prepare reports, manuals and other documentation on the status
  • Operation and maintenance of software
  • Assist in the collection and documentation on the user’s requirements
  • Assist in the development of logical and physical specifications
  • Research and evaluate a variety of software products
  • Maintain existing computer programs by making modifications as required
  • Able to work under pressure
  • Repetitive tasks
  • Attention to detail
  • Face-paced environment

Benefits: You have the option to opt-in to our benefit program for single or family coverage

REGIONAL MANAGER

Smiles First Corporation is currently accepting applications for a bilingual Regional Manager for practices in Quebec and Eastern Ontario.

We are looking for a candidate that will get involved in an interactive and out-going environment surrounded by colleagues who are passionate in dentistry.

This candidate will support Associates, Hygienists, Dental Assistants and Administration Team in providing world class patient care.

Key Competencies:

  • World class service; Leads by example on work ethic, ownership, patient experience, patient care and performance
  • Leadership and team Collaboration; Delivers and coaches multiple teams to provide outstanding patient service
  • Results; Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets for all assigned practices
  • Administration; Proficiency in the use of dental software systems and Microsoft Office Suite

Job Responsibilities

  • Motivates the drive to improve staff culture and proactively manage the business
  • Collaborates with Managing Director of Operations to ensure alignment of practice targets
  • Encourages and builds teams through effective hiring, training and ongoing performance management
  • Establishes and maintains effective communication throughout the practices
  • Is available to all Practice Managers and Teams for support and guidance via phone, email and weekly visits
  • mentor and directs Practice Managers, service providers and team members to achieve targets
  • Co-ordinates and hosts weekly Practice Manager touch bases and promotes team education
  • Strong work ethic and the ability to maintain focus on short-term targets while working towards “big picture” goals
  • Responsible for reporting budgets, goals and ROI’s for each practice to Managing Director of Operations

Experience: Dental experience is an asset however not mandatory

Benefits: You have the option to opt-in to our benefit program for single or family coverage

PROJECT COORDINATOR

Smiles First Corporation is currently accepting applications for Project Coordinator.

Roles and Responsibilities: 

  • Attend meetings and assist with determination of project requirements
  • Prepare project organization and communication charts
  • Track the progress and quality of work being performed
  • Coordinate with all team members to effectively execute projects
  • Establish standards and compliance for filing, tracking, meetings; maintain all project log files and reports
  • Supervise all projects
  • Attend weekly meetings

 

Requirements:

  • Experience as a project manager is an asset but not mandatory
  • Excellent communication skills
  • Efficient time management skills
  • Strong organizational Skills

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

LEGAL COUNSEL

Smiles First Corporation is accepting applications for a Legal Counsel position.

We are looking for a highly qualified Legal Counsel to oversee the legal aspects of Smiles First Corporation. You will safeguard our reputation by guaranteeing that the Corporation strictly follows law guidelines and give legal advice to management about all relevant issues.

The successful candidate will effectively ensure legal conformity and minimize probability of exposure.

Responsibilities

  • Give accurate and timely counsel to executives in a variety of legal topics (labour law, partnerships, corporate finances)
  • Collaborate with management to devise efficient strategies
  • Research and evaluate different risk factors regarding business decisions and operations apply effective risk management techniques and offer proactive advice on possible legal issues
  • Draft and solidify agreements, contracts and other legal documents to ensure the corporation full legal rights

Requirements:

  • Excellent knowledge and understanding of corporate law and procedures
  • Full comprehension of the influences of the external environment of a corporation
  • High degree of professional ethics and integrity
  • Outstanding communication skills
  • Sound judgement and ability to analyze situations and information
  • Degree in Law is a must
  • Business administration is an asset but not mandatory

Hours: As needed

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

MARKETING COORDINATOR

Smiles First Corporation is currently taking applications for a Marketing Coordinator.

Main Job Responsibilities:

  • Lead all marketing initiatives per dental practice
  • Set up and lead all social media platforms per dental practice
  • Work closely with the company’s marketing designer for all marketing initiatives
  • Produce flyers, brochures, logos, branding, presentations and related projects
  • Plan and execute marketing events per dental practice
  • Create and Track Marketing ROI per practice monthly

 

Key Competencies:

  • Team orientated with positive attitude
  • Excellent attention to detail
  • Well organized and self-motivated
  • Ability to work effectively under pressure and to tight deadlines
  • Proficiency with Microsoft Office: Word, Excel, PowerPoint and outlook

 

Education and Experience:

  • Degree or diploma in marketing or design
  • Background with social media is a bonus
  • Accepting new graduates however experience is an asset

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage

DIRECTOR PRACTICE DEVELOPMENT

Smiles First Corporation is currently accepting applications for a Director Practice Development.

Key Competencies:

  • World class service; Leads by example on work ethic, ownership, patient experience, patient care and performance
  • Leadership and team Collaboration; Delivers and coaches Practice Managers and teams to provide outstanding patient service
  • Results; Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets for all assigned practices
  • Administration; Proficiency in the use of dental software systems and Microsoft Office Suite

 

Job Responsibilities

  • Motivates the drive to improve staff culture and proactively manage the business
  • Encourages and builds teams through effective hiring, training and ongoing performance management
  • Is available to all Practice Managers and Teams for support and guidance via phone, email and weekly visits
  • mentor and directs Practice Managers, service providers and team members to achieve targets
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice
  • Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance alongside each Practice Manager
  • Ensure optimal utilization of Support Centre services
  • Manage and analyze daily/weekly staffing costs and payroll administration for each practice
  • Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets for all assigned practices
  • Drives new patient flow through implementation of internal and external Practice marketing for assigned practices
  • Actively seeks out opportunities to improve practice performance and growth

 

Experience: Dental experience is an asset however not mandatory

Benefits: You have the option to opt-in to our benefit program for single or family coverage

EXECUTIVE ASSISTANT

Smiles First Corporation is currently hiring for a full time Executive Assistant Role.

Main Job Responsibilities:

  • Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
  • Prepare internal and external corporate documents for team members and industry partners
  • Schedule meetings and appointments and manage travel itineraries
  • Arrange corporate events to take place outside of the work place, such staff appreciation events
  • Maintain an organized filing system of paper and electronic documents
  • Advanced practical experience and proficiency with MS Office, Outlook, Word, Excel, Access, and PowerPoint
  • Maintains confidentiality and uses a high degree of discretion
  • Displays engaging interpersonal skills including the ability to think and act strategically, provide sound judgment, and provide a positive and energetic attitude.

 

Experience: Executive support/ assistant is an asset however, not mandatory

Benefits: You have the option to opt-in to our benefit program for single or family coverage

HR GENERALIST

Smiles First Corporation is currently accepting applications for a HR Generalist Role.

Main Job Responsibilities:

  • Manage the recruitment process of the company
  • Track recruitment through Talent Acquisition
  • Ensuring safety of the workplace
  • Knowledge of Ontario & Canada Working Laws
  • Provide necessary education and materials to all team members including workshops, manuals and reports

 

Key Competencies:

  • Effective oral and written communication
  • Excellent interpersonal and coaching skills
  • Advanced Microsoft Office: Work, Excel skills and outlook
  • Efficient Problem Solver

 

Education and Experience:

  • Degree or diploma in business, Organizational Developments or Human Resources
  • Accepting New Graduates

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage

ACCOUNT RECEIVABLE COORDINATOR

Smiles First Corporation is currently accepting applications for an AR Coordinator Role.

Main Job Responsibilities:

  • Accounts Receivable reconciliation and cash application
  • Troubleshoot non-payment issues including credit and debit
  • Account Receivable tasks as assignment
  • Responsible for the collection of past due invoices, unauthorized deductions and obtaining supporting deduction documentation
  • Work closely with internal departments to resolve outstanding statements

 

Key Competencies

  • Excellent problem solving
  • Advanced Microsoft Office: Work, Excel skills and outlook
  • Strong written communication skills

 

Education and Experience:

  • Diploma or degree in Business, Business Administration, Accounting, Accounts Receivables
  • Accepting new graduates however experience is an asset

Benefits: You have the option to opt-in to our benefit program for single or family coverage

Associate Dentist

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for an Associate Dentist.

Key Competencies

Treatment:

  • Primarily responsible for patients’ clinical care, including delivering treatment based on diagnosis to achieve optimal patient care
  • Fully diagnose and communicate treatment options to patients
  • Ensure diagnosis and treatment planning occurs at the highest level and is documented in records
  • Motivate and educate patients to achieve optimal oral health

 

Patient Relationships:

  • Welcomes patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Advocating receipt of new patients to the practice through referrals and marketing initiatives
  • Place patient care calls to those who have had intensive and/or difficult treatment

 

Teamwork:

  • Act as a role model for the entire team on clinical and patient care
  • Bridge the clinical and administrative functions in order for the whole team to be cohesive and united
  • Partner with Practice Manager and all others in the practice to build and maintain trust and positive team relationships
  • Collaborate with Treatment Coordinators to create treatment plans for every patient, diagnosing and presenting options in detail
  • Attends and actively participates in team meetings
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

HYGIENIST

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for an Associate Dentist.

Key Competencies

Treatment:

  • Primarily responsible for patients’ clinical care, including delivering treatment based on diagnosis to achieve optimal patient care
  • Fully diagnose and communicate treatment options to patients
  • Ensure diagnosis and treatment planning occurs at the highest level and is documented in records
  • Motivate and educate patients to achieve optimal oral health

 

Patient Relationships:

  • Welcomes patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Advocating receipt of new patients to the practice through referrals and marketing initiatives
  • Place patient care calls to those who have had intensive and/or difficult treatment

 

Teamwork:

  • Act as a role model for the entire team on clinical and patient care
  • Bridge the clinical and administrative functions in order for the whole team to be cohesive and united
  • Partner with Practice Manager and all others in the practice to build and maintain trust and positive team relationships
  • Collaborate with Treatment Coordinators to create treatment plans for every patient, diagnosing and presenting options in detail
  • Attends and actively participates in team meetings
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ASSISTANT

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Assistant.

Key Competencies

Treatment:

  • All clinical chairside assisting duties including correct usage of suction, passing instruments and materials mixing techniques, and knowledge of instrumentation
  • Taking impressions, polishing, placement and removal of rubber dams, application of topical materials, pit and fissure sealants and other clinical duties
  • Possesses knowledge and skills in advanced chairside assisting such as implants, oral surgery
  • Takes, develops, mounts, labels and files patients’ x-rays adequately and accurately
  • Serve as an infection control officer, prepare and sterilize instruments and equipment

 

Patient Relationships:

  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Deliver optima l levels of continuity between patient and service provider
  • Anticipates patient needs through chart review and observation, making patients feel comfortable
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Cleans and prepares treatment room in accordance with infection control and practice protocols for each patient
  • Process contaminated instruments and equipment
  • Maintains appropriate levels of supplies in treatment room, restocking supplies
  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Establishes level of comfort and trust with service provider
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change
  • Detailed understanding of practice health and safety requirements
  • Performing front office duties as required, such as answering phones, booking appointments, billing and ordering supplies

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

LOCUM ASSOCIATE

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

You will enjoy working with us if you want to:

  • Be part of a large family of practices
  • Travel throughout Canada
  • Give back to your community by providing dental care to families within the area
  • Be involved in an interactive and out-going environment surrounded by colleagues who are passionate in dentistry
  • A passion to educate patients of all ages on oral health
  • Providing leadership and direction to dental staff in all areas of patient treatment
  • Provide dental services such as; examinations, restoratives, emergencies, extractions root canals, etc.

 

Compensation: Standard – Draw  

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ADMINISTRATOR

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Administrator.

Key Competencies

Front Office:

  • Be the first and last positive impression for the patient
  • Ensure that each patient visit runs as smoothly as possible, and patient leaves treatment room ready for payment with their next appointment in hand
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manages patient calls and inquiries with a smile about appointments, confirmations and amendments
  • Manages potential cancellations and overcomes objections to motivate patient to keep appointment
  • Bill patients as they come out of the treatment room, take payment, send claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage recall system and accurately maintain patient database
  • Process referral letters and other patient correspondence upon receipt from provider
  • Manage and file all patient records and charts
  • Accurately coordinates lab cases
  • Keep reception and waiting room tidy and reading materials are neat and up to date

 

Patient Relationships:

  • Establish genuine rapport with patients, welcoming patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Responsible for the entire patient experience

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

PRACTICE LEAD

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Practice Lead.

Key Competencies

World-Class Service:

  • Leads by example on work ethic, ownership, customer service, patient care and performance
  • Delivers and coaches team to provide outstanding patient service

 

Leadership & Team Collaboration:

  • Collaborate with Director of Practice Development to ensure alignment of practice targets
  • Encourages and builds team through effective hiring, training and ongoing performance management
  • Establishes and maintains effective communication throughout the practice
  • Is available to all team members for support and guidance
  • Coaches and directs service providers and team members to achieve targets
  • Co-ordinates and hosts daily team meetings and promotes team education
  • Maintains composure under pressure during times of change

 

Results:

  • Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets
  • Drives new patient flow through implementation of internal and external Practice marketing
  • Actively seeks out opportunities to improve practice performance and growth

 

Administration:

  • Ensure optimal utilization of Support Centre services
  • Ensure effective provider, team and patient scheduling
  • Accountable for all patient financial arrangements/payment plans
  • Manage and analyze daily staffing costs and payroll administration
  • Completes all daily banking
  • Oversee accounts payable process
  • Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance
  • Proficiency in the use of dental software systems and Microsoft Office Suite
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

Associate Dentist

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for an Associate Dentist.

Key Competencies

Treatment:

  • Primarily responsible for patients’ clinical care, including delivering treatment based on diagnosis to achieve optimal patient care
  • Fully diagnose and communicate treatment options to patients
  • Ensure diagnosis and treatment planning occurs at the highest level and is documented in records
  • Motivate and educate patients to achieve optimal oral health

 

Patient Relationships:

  • Welcomes patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Advocating receipt of new patients to the practice through referrals and marketing initiatives
  • Place patient care calls to those who have had intensive and/or difficult treatment

 

Teamwork:

  • Act as a role model for the entire team on clinical and patient care
  • Bridge the clinical and administrative functions in order for the whole team to be cohesive and united
  • Partner with Practice Manager and all others in the practice to build and maintain trust and positive team relationships
  • Collaborate with Treatment Coordinators to create treatment plans for every patient, diagnosing and presenting options in detail
  • Attends and actively participates in team meetings
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

HYGIENIST

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Hygienist.

Key Competencies

Treatment:

  • Appropriately assesses, plans, implements and evaluates services for patient care
  • Performs all aspects of clinical preventative hygiene services including scaling, root planning, polishing, topical fluoride, pit and fissure sealants and whitening to patients
  • Serve as an oral health educator by introducing new preventative techniques and counselling
  • Serve as health promoters enabling people to increase control over their oral health
  • Conduct dental radiographs for the purpose of dental hygiene diagnosis
  • Identify potential oral health opportunities and provide appropriate clinical feedback for dentist
  • Gathers and reviews patient charts at each patient visit, updating any necessary information
  • Maintains practice equipment and instruments, cleans hygiene room daily
  • Applies principles of infection control and ensures safe working conditions

 

Patient Relationships:

  • Providing consistent patient experience during hygiene visit
  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Establish and retain patient loyalty by delivering a tailored experience based on the patients’ expectations
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together is a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Maintains composure under pressure during times of change
  • Detailed understanding of Practice Health and Safety requirements

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ASSISTANT

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Assistant.

Key Competencies

Treatment:

  • All clinical chairside assisting duties including correct usage of suction, passing instruments and materials mixing techniques, and knowledge of instrumentation
  • Taking impressions, polishing, placement and removal of rubber dams, application of topical materials, pit and fissure sealants and other clinical duties
  • Possesses knowledge and skills in advanced chairside assisting such as implants, oral surgery
  • Takes, develops, mounts, labels and files patients’ x-rays adequately and accurately
  • Serve as an infection control officer, prepare and sterilize instruments and equipment

 

Patient Relationships:

  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Deliver optima l levels of continuity between patient and service provider
  • Anticipates patient needs through chart review and observation, making patients feel comfortable
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Cleans and prepares treatment room in accordance with infection control and practice protocols for each patient
  • Process contaminated instruments and equipment
  • Maintains appropriate levels of supplies in treatment room, restocking supplies
  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Establishes level of comfort and trust with service provider
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change
  • Detailed understanding of practice health and safety requirements
  • Performing front office duties as required, such as answering phones, booking appointments, billing and ordering supplies

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

LOCUM ASSOCIATE

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

You will enjoy working with us if you want to:

  • Be part of a large family of practices
  • Travel throughout Canada
  • Give back to your community by providing dental care to families within the area
  • Be involved in an interactive and out-going environment surrounded by colleagues who are passionate in dentistry
  • A passion to educate patients of all ages on oral health
  • Providing leadership and direction to dental staff in all areas of patient treatment
  • Provide dental services such as; examinations, restoratives, emergencies, extractions root canals, etc.

 

Compensation: Standard – Draw  

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ADMINISTRATOR

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Administrator.

Key Competencies

Front Office:

  • Be the first and last positive impression for the patient
  • Ensure that each patient visit runs as smoothly as possible, and patient leaves treatment room ready for payment with their next appointment in hand
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manages patient calls and inquiries with a smile about appointments, confirmations and amendments
  • Manages potential cancellations and overcomes objections to motivate patient to keep appointment
  • Bill patients as they come out of the treatment room, take payment, send claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage recall system and accurately maintain patient database
  • Process referral letters and other patient correspondence upon receipt from provider
  • Manage and file all patient records and charts
  • Accurately coordinates lab cases
  • Keep reception and waiting room tidy and reading materials are neat and up to date

 

Patient Relationships:

  • Establish genuine rapport with patients, welcoming patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Responsible for the entire patient experience

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

PRACTICE LEAD

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Practice Lead.

Key Competencies

World-Class Service:

  • Leads by example on work ethic, ownership, customer service, patient care and performance
  • Delivers and coaches team to provide outstanding patient service

 

Leadership & Team Collaboration:

  • Collaborate with Director of Practice Development to ensure alignment of practice targets
  • Encourages and builds team through effective hiring, training and ongoing performance management
  • Establishes and maintains effective communication throughout the practice
  • Is available to all team members for support and guidance
  • Coaches and directs service providers and team members to achieve targets
  • Co-ordinates and hosts daily team meetings and promotes team education
  • Maintains composure under pressure during times of change

 

Results:

  • Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets
  • Drives new patient flow through implementation of internal and external Practice marketing
  • Actively seeks out opportunities to improve practice performance and growth

 

Administration:

  • Ensure optimal utilization of Support Centre services
  • Ensure effective provider, team and patient scheduling
  • Accountable for all patient financial arrangements/payment plans
  • Manage and analyze daily staffing costs and payroll administration
  • Completes all daily banking
  • Oversee accounts payable process
  • Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance
  • Proficiency in the use of dental software systems and Microsoft Office Suite
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

ASSOCIATE DENTIST

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for an Associate Dentist.

Key Competencies

Treatment:

  • Primarily responsible for patients’ clinical care, including delivering treatment based on diagnosis to achieve optimal patient care
  • Fully diagnose and communicate treatment options to patients
  • Ensure diagnosis and treatment planning occurs at the highest level and is documented in records
  • Motivate and educate patients to achieve optimal oral health

 

Patient Relationships:

  • Welcomes patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Advocating receipt of new patients to the practice through referrals and marketing initiatives
  • Place patient care calls to those who have had intensive and/or difficult treatment

 

Teamwork:

  • Act as a role model for the entire team on clinical and patient care
  • Bridge the clinical and administrative functions in order for the whole team to be cohesive and united
  • Partner with Practice Manager and all others in the practice to build and maintain trust and positive team relationships
  • Collaborate with Treatment Coordinators to create treatment plans for every patient, diagnosing and presenting options in detail
  • Attends and actively participates in team meetings
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

HYGIENIST

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Hygienist.

Key Competencies

Treatment:

  • Appropriately assesses, plans, implements and evaluates services for patient care
  • Performs all aspects of clinical preventative hygiene services including scaling, root planning, polishing, topical fluoride, pit and fissure sealants and whitening to patients
  • Serve as an oral health educator by introducing new preventative techniques and counselling
  • Serve as health promoters enabling people to increase control over their oral health
  • Conduct dental radiographs for the purpose of dental hygiene diagnosis
  • Identify potential oral health opportunities and provide appropriate clinical feedback for dentist
  • Gathers and reviews patient charts at each patient visit, updating any necessary information
  • Maintains practice equipment and instruments, cleans hygiene room daily
  • Applies principles of infection control and ensures safe working conditions

 

Patient Relationships:

  • Providing consistent patient experience during hygiene visit
  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Establish and retain patient loyalty by delivering a tailored experience based on the patients’ expectations
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together is a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Maintains composure under pressure during times of change
  • Detailed understanding of Practice Health and Safety requirements

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ASSISTANT

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Assistant.

Key Competencies

Treatment:

  • All clinical chairside assisting duties including correct usage of suction, passing instruments and materials mixing techniques, and knowledge of instrumentation
  • Taking impressions, polishing, placement and removal of rubber dams, application of topical materials, pit and fissure sealants and other clinical duties
  • Possesses knowledge and skills in advanced chairside assisting such as implants, oral surgery
  • Takes, develops, mounts, labels and files patients’ x-rays adequately and accurately
  • Serve as an infection control officer, prepare and sterilize instruments and equipment

 

Patient Relationships:

  • Establishes strong patient relationships while maintaining ethical professional behaviour
  • Deliver optima l levels of continuity between patient and service provider
  • Anticipates patient needs through chart review and observation, making patients feel comfortable
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Promotes comprehensive dentistry and active maintenance

 

Teamwork:

  • Cleans and prepares treatment room in accordance with infection control and practice protocols for each patient
  • Process contaminated instruments and equipment
  • Maintains appropriate levels of supplies in treatment room, restocking supplies
  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Establishes level of comfort and trust with service provider
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change
  • Detailed understanding of practice health and safety requirements
  • Performing front office duties as required, such as answering phones, booking appointments, billing and ordering supplies

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

LOCUM ASSOCIATE

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

You will enjoy working with us if you want to:

  • Be part of a large family of practices
  • Travel throughout Canada
  • Give back to your community by providing dental care to families within the area
  • Be involved in an interactive and out-going environment surrounded by colleagues who are passionate in dentistry
  • A passion to educate patients of all ages on oral health
  • Providing leadership and direction to dental staff in all areas of patient treatment
  • Provide dental services such as; examinations, restoratives, emergencies, extractions root canals, etc.

 

Compensation: Standard – Draw  

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

DENTAL ADMINISTRATOR

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Dental Administrator.

Key Competencies

Front Office:

  • Be the first and last positive impression for the patient
  • Ensure that each patient visit runs as smoothly as possible, and patient leaves treatment room ready for payment with their next appointment in hand
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manages patient calls and inquiries with a smile about appointments, confirmations and amendments
  • Manages potential cancellations and overcomes objections to motivate patient to keep appointment
  • Bill patients as they come out of the treatment room, take payment, send claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage recall system and accurately maintain patient database
  • Process referral letters and other patient correspondence upon receipt from provider
  • Manage and file all patient records and charts
  • Accurately coordinates lab cases
  • Keep reception and waiting room tidy and reading materials are neat and up to date

 

Patient Relationships:

  • Establish genuine rapport with patients, welcoming patients politely and by name
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Responsible for the entire patient experience

 

Teamwork:

  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Actively and willingly offers assistance to other team members without being asked
  • Regularly presents process improvements to the Practice and seeks opportunities to make extra contributions to the overall benefit of the Practice
  • Maintains composure under pressure during times of change

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

PRACTICE LEAD

At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

We are currently accepting applications for a Practice Lead.

Key Competencies

World-Class Service:

  • Leads by example on work ethic, ownership, customer service, patient care and performance
  • Delivers and coaches team to provide outstanding patient service

 

Leadership & Team Collaboration:

  • Collaborate with Director of Practice Development to ensure alignment of practice targets
  • Encourages and builds team through effective hiring, training and ongoing performance management
  • Establishes and maintains effective communication throughout the practice
  • Is available to all team members for support and guidance
  • Coaches and directs service providers and team members to achieve targets
  • Co-ordinates and hosts daily team meetings and promotes team education
  • Maintains composure under pressure during times of change

 

Results:

  • Optimize financial performance through delivery of top line revenue, cost center management and EBITDA targets
  • Drives new patient flow through implementation of internal and external Practice marketing
  • Actively seeks out opportunities to improve practice performance and growth

 

Administration:

  • Ensure optimal utilization of Support Centre services
  • Ensure effective provider, team and patient scheduling
  • Accountable for all patient financial arrangements/payment plans
  • Manage and analyze daily staffing costs and payroll administration
  • Completes all daily banking
  • Oversee accounts payable process
  • Carries out proper HR functions including hiring, terminations, employee relations, performance reviews and health and safety compliance
  • Proficiency in the use of dental software systems and Microsoft Office Suite
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice

 

Benefits: You have the option to opt-in to our benefit program for single or family coverage.

Career Opportunities – Ontario

  • St. Catharines, ON
  • Sarnia, ON
  • Hillsburgh, ON
  • Toronto, ON
  • Head Office - Markham
  • Nobleton, ON
  • Dens 'N Dente - Markham
  • Cornwall, ON
  • Alliston, ON
  • Endodontist

    At Smiles First Corporation we believe a great practice starts with great practitioners. We strive to provide excellent dental care in a comfortable and relaxing setting.

    We are currently hiring a Full-time Endodontist in our St. Catharines Practice.

    You will enjoy working with us if you want to:

    • Be a part of a large family of practices
    • Give back to your community by providing dental care to families within the area
    • Be involved in an interactive and out-going environment surrounded by colleagues who are passionate about dentistry
    • Be a part of learning opportunities
    • Travel to other locations

     

    Experience: Accepting new graduates, however experience is an asset